You’ve got questions? We’ve got answers!
In this article we will list our most frequently asked questions and our answers. Being that Digital Taxidermy is a brand new category and we are the first of its kind, we understand you probably have a lot questions. Below is where you will find your question answered the fastest, but in the case it’s not listed, you can contact us directly. We pride ourselves on our customer service and will ensure you get your questions answered fast!
What am I buying?
You are buying a one of a kind piece of custom digital art that includes your deer and its unique markings in the scene you choose. After checkout, you will be directed to the photo upload area where you can send us your photos. Once we finish with your art, you get the digital copy that you can have printed anywhere at any size!
How do I buy a scene?
Select your favorite scene of the 150+ offered. Then click “View Scene” and “Buy Scene” on the following page. You will then be able to process the secure checkout to get started.
Whats the turnaround time?
Your digital taxidermy will be completed in the order it was received. Typical turnaround time is 3-7 days depending on the order volumes when you purchase. We often complete them much sooner than that though.
Can I use my own background?
Custom backgrounds are currently only available for whitetail realism scenes. You will need to take a high quality photo (with a digital camera preferably) from ground level and submit it with the photos of your deer. There is an additional $100 fee for custom backgrounds as it is more than twice the work for us. Select the scene you like (deer pose) and then select the “Custom Background” upgrade option.
Can I change deer poses?
We photograph all of the animals and landscapes ourselves and have digitally painted them into the scenes. We cannot change the deer poses as that would require a complete recreation. We do offer multiple poses for many of the scenes available though.
How do I get my finished scene?
We deliver your finished digital copy via email so that you can download it on your phone or computer.
What is the size of the image?
All of our photos are extremely high resolution and are sized at 16×20 or 16×24. You can safely print them at a smaller / larger size without losing much quality. We can also apply an oil paint filter by request if you’d like to blow it up huge! (Size of a wall.)
What photos do you need?
You can send photos of a euro mount, full mount, sheds or a field photo. The more clear your photo is, the better the finished product will be! Check out this complete guide on sending photos. If for any reason we can’t use your photos, we will refund you in full.
How much does it cost?
Our service ranges between $99 USD for a single buck scene, and goes up to $299 for 4 different bucks in a scene. You can check out all of our scenes and prices here. There are no taxes or hidden fees!
How do I know this is real?
Don’t take our word for it! Check out our verified 5 Star Facebook reviews from real customers who have already used our service.
Can I see it before buying?
The scene you purchase is the preview of how it will look. Once we deliver your finished scene, you can request unlimited edits until you are satisfied. We also have a no questions asked money back guarantee if for any reason you aren’t happy with it.
Can I have multiple bucks?
Yes! We have multiple buck scenes for whitetail and mule deer. We plan to add double buck scenes for elk and pronghorn sometime in the near future.
What species do you do?
Currently we are only accepting orders for Whitetail, Mule Deer, Elk and Pronghorn. We plan to add more in the near future!
Can I buy this as a gift?
Yes! Our Digital Taxidermy Gift Cards make the perfect gift for any deer hunter. Use the link below to purchase an E-Gift Card and give it to your loved one. When they are ready, they can use it at checkout and upload their photos to us! You can purchase an E-Gift Card here.
Where do I upload my photos?
After checkout you will be directed to the upload area. It’s very easy to attach and send the pics to us there!
How do I get it printed?
We send you the digital photo that you can print anywhere (Walmart, Walgreens, Shutterly, mpix.com etc), and on anything that you like! (Canvas, blanket, mug, mousepad, puzzle etc). Check out the full printing guide here.
What payment options are available?
We accept all major credit cards through our verified secure third party payment processor (Stripe).
Are you hiring?
We are currently looking for help spreading the word about our venture. Check out our Partnership Portal for details on how to earn affiliate commissions.
Can I call you?
We don’t currently offer phone support but our “message us” support is top notch. We reply to all messages within hours of receiving them and pride ourselves on our customer service. Use the Contact Us to write an email or use the chat widget to write us a message.
Ready to Get Started?